FAQ
Straight answers for audio geeks. No marketing fog.
- What formats do toPlugins support?
- VST3 and AU on macOS. VST3 on Windows. We test in Reason and REAPER; other hosts that load standard VST3/AU plugins should work.
- Which plugins are free?
- toGain, toPass, toLyze, toWide, and toDel are free with a toPlugins account. No purchase, no trial timer — just sign up and download.
- How do paid trials work?
- Each paid plugin gets one 14-day trial per account. No credit card required to start. When the trial expires, audio processing mutes until you purchase or subscribe.
- How many machines can I activate?
- Paid plugins allow two simultaneous machine activations per license. Deactivate an old machine from your dashboard before adding a new one.
- What happens when I'm offline?
- Paid licenses use a short-lived JWT refreshed when online. You get 7 days on the token plus 7 days of offline grace (14 days total) before the plugin requires a refresh.
- Can I use promotion codes?
- Yes. Enter a Stripe Promotion Code at checkout, or apply one from the pricing page when that flow is enabled. Discounted checkouts still grant full entitlements.
- How do updates work?
- Plugins check for updates when you open the editor and on a daily background timer. Downloads require an authenticated account and valid entitlement.
- Who makes toPlugins?
- toPlugins is a product of TechOpt.io Inc. — sibling to the techopt.io blog and lab where we write about music production and audio engineering.
Still stuck? Contact support or read our refund policy.