Support
We are a small team at TechOpt.io Inc. We read every message and answer like engineers, not ticket bots.
Account & downloads
Sign in to your dashboard to download free plugins, access purchases, and manage activations. Free plugins are available immediately after signup.
Go to dashboard →Licensing & activations
Paid plugins use email/password activation inside the plugin UI. Two machines per license. Remote deactivate from the dashboard if you retire a studio machine.
Read FAQ →Billing & refunds
Subscriptions and receipts are managed through Stripe. See our refund policy for eligibility on one-time purchases.
Refund policy →Email us
For account issues, activation problems, or billing questions, email support@toplugins.io. Include your account email, plugin name, OS, and DAW — that saves a round trip.
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